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If you are for some reason unhappy with your purchase, e-mail us at
info@healthsmart-nutrition.ca and let us know as all returns must be preceded by a return authorization.. At
HealthSmart Nutrition Online, we strive for utmost customer satisfaction and loyalty. It is our goal to earn your trust and future patronage. We will do our best to provide you with the most satisfactory shopping experience possible. Returning or exchanging products is easy. Please follow these simple steps:
All health products (HealthSmart Nutrition Products) are backed by a 90 day 100% satisfaction guarantee. We believe that if our products are consistently used according to directions for a 60 day period or more, the healing benefits and properties will meet satisfaction. Most herbal supplements need at least 60 days or more of regular use to see the results promised. Remember, herbs are food, so results are not instantaneous. The body needs time to utilize them properly. For this reason we will not do returns for herbs under the 60 day period unless there is special consideration.
Shipping must be prepaid on all product returns.
Cancellation of orders within 24 hours for a full refund.
Note: HealthSmart Nutrition reserves the right to refuse a refund or return if it suspects fraud, abuse or breach of any of these Policies and Procedures.
We will credit the value of the item(s) and any applicable taxes that appeared on the original invoice within 6 business days of receiving the returned merchandise.
Please note that shipping charges are not refundable. If the return is due to an error on our part, we will of course gladly refund the entire invoice amount. Please pack your order carefully, preferably in the original packaging, unopened, enclose the packing slip, insure the package, affix the proper postage and then mail it back to us. If you have any questions, please contact us.
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4 Kid's Too
